Average Score (128 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

128 Ratings

4.8 Average

Models
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  • Judy C.02-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Deborah T.02-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Always friendly reception.

  • Christina P.02-15-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    LA and the entire O’Steen team took great care of us. I felt no pressure throughout the process. I loved the energy and family like atmosphere.

  • James T.02-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    I think the GM could done better pricing. the good guy/bad guy act with the sales guy and gm was a little much like i felt it was too much

  • Janet T.02-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Variety of new cars and helpful staff

  • Lucio C.02-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Forrest G.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Very professional staff! They were extremely efficient and continued to keep me notified throughout my wait. Thank you!

  • Melannie L.02-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The service department was great and accommodating He also told me about a free service I had with Volkswagen

  • Landon C.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Service is always perfect

  • Irronica P.01-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020