Average Score (133 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

133 Ratings

4.8 Average

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  • Richard B.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly and knowledgeable help with questions about my car.

  • Andre B.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great service

  • Valerie G.08-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Professional experience

  • John W.08-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Great customer service!

  • Judy D.08-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    All of the staff from appointments through the service department were professional and experienced. Our car was in and out in a good time frame and we are happy with the repairs.

  • Anna R.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Excellent and fast service!

  • Glenn K.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service was not proper, my vehicle still has the issue it was in to be repaired. I had to make another appointment to hopefully be repaired. Very disappointing 😞

  • Robbie R.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Joe was very helpful with the initial problem and was able to show us multiple things that should help us if we ever have problems with our key fob or a dead car battery.

  • Janet T.07-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service personnel were very helpful. Work was done quickly.

  • Amanda G.07-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    This was our second purchase with the same salesman. Jeremy Smith was professional and informative. Over all the experience was good.