Average Score (133 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

133 Ratings

4.8 Average

Models
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  • Marquis D.09-02-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Christopher H.09-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Dawn W.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very disappointed with the diagnostics I do not believe that the findings are regular repair and that I should be responsible for the total amount

  • Alan F.08-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Marquis is the best !!

  • Gail B.08-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Awesome customer service.

  • Evita B.08-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Had fast & good service on my appointment day. The staff was professional, friendly, and made the process smooth. I would definitely recommend them.

  • Melissa D.08-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Rebecca O.08-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Marquis provided amazing customer service. He went above and beyond to ensure the service was completed and my car was returned in a timely manner. Very kind!

  • Karen B.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Benjamin C.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Appointment was on time. Service completed in timely fashion